Home–based Learning – Helpline
SLS Support for Home-based Learning
School Operating Hours
During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.
School-based Helpline:
- Go to go.gov.sg/nsshelpline to request for password reset
Mondays - Fridays: 8:00 am - 4:00 pm
Non-School Operating Hours
Outside the school operating hours, students should contact the SLS Helpdesk for support.
- Call SLS Helpdesk at 6702 6513
- Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 3:00 pm
*Closed on Sundays & Public Holidays
- Email SLS Helpdesk at helpdesk@sls.ufinity.com
When emailing the SLS Helpdesk, students should include their full name, name of school and form class.